Relationship Between Emotional Intelligence and Organizational Leadership Among NGOs in Nairobi County, Kenya

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Date
2021-07-06
Authors
N'gan'ga, Clement Kamaru
Journal Title
Journal ISSN
Volume Title
Publisher
PAC University
Abstract
There seems to be an unclear relationship between leadership and emotional intelligence (EI). There is need to understand, clarify, and explain the concept of EI and its influence in the development of effective leadership and management in NGOs in Kenya based on the leadership challenges that they are facing. The primary objective of this study was to establish the relationship between EI and organizational leadership among NGOs in Nairobi County, Kenya. The specific objectives were: to examine the relationship between self-awareness as a component of EI and organizational leadership in NGOs in Nairobi County; to determine the relationship between self-regulation as a component of EI and organizational leadership in NGOs in Nairobi County; to establish the relationship between self-management as a component of EI and organization leadership in NGOs in Nairobi County; and to assess the relationship between relationship management as a component of EI and organization leadership in NGOs in Nairobi County. The study is anchored on three theories: Emotional Intelligence theory; Experiential Learning theory, and Transformational Leadership theory. The study employed a correlational study design to establish the relationship between EI and organization leadership among NGOs in Nairobi County. The study’s target population was the top management and employees of NGOs located in Nairobi County. According to 2018 data from the NGO Coordination Board, there were 708 NGOs in Nairobi County. Simple random sampling was used to select them. Purposive sampling technique was used to select the Heads of Departments. From every organization, the study sampled one Head of Department, bringing the total to 213 of them. Questionnaires were based on Goleman’s Emotional Competence Inventory (ECI). Scoring for the questionnaire was based on Leadership Assessment and Emotional Intelligence scale. Reliability was done using the split-half technique and Reliability Constance was established through Cronbach Alpha. The collected data was coded and analysed using SPSS version 25. The collection of primary data was done using a structured questionnaire that was administered to the respondents. The study tested the regression and correlation models to ascertain the extent to which each independent variable of EI affected NGO’s organizational leadership. The statistical significance level was set at p<0.05. The findings of the study indicate that: There is a relationship between self-awareness and organizational leadership in NGOs in Nairobi County; Self-regulation has a statistical significance relationship with organizational leadership in NGOs in Nairobi County; Relationship management has a statistical significance relationship with organizational leadership in NGOs in Nairobi County; and self-management has a statistical significance relationship with organizational leadership in NGOs in Nairobi County. The study recommends that there is a need for the application of more EI aspects within the leadership of NGOs. There is a need for leadership training with an emphasis on programs that promote the development of EI.
Description
PhD Research thesis
Keywords
Emotional Intelligence, Organizational Leadership, Non Governmental organizations, Self Awareness, Experiential Learning Theory
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