Servant Leadership as an Impetus to Conflict Management among Pastors in Selected Urban Churches in Kenya

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dc.contributor.authorMusya, Anna
dc.contributor.authorGathogo, Nguchie
dc.contributor.authorChiroma, Nathan
dc.date.accessioned2026-06-02T05:48:05Z
dc.date.available2026-06-02T05:48:05Z
dc.date.issued2026-06-02
dc.description.abstractThe study looked into the connection between servant leadership and interpersonal conflict management among pastors from two denominations in urban towns in Kenya. Servant leadership was considered the independent variable, while interpersonal conflict management styles were considered the dependent variable. Three objectives guided the study: to find out how emotional healing affects interpersonal conflict management, to determine how putting followers first affects interpersonal conflict, and to examine the effect of behaving ethically on interpersonal conflict among pastors in selected urban churches in Kenya. The study applied a pragmatic philosophical approach and used the convergent parallel mixed methods approach to collect data. The study calculated a sample size of 123 responses, of which 75 participants responded. Quantitative data was analyzed using STATA v17. Correlation analysis was used to determine the relationships between the constructs of the variables. Findings from the study indicated that servant leadership behaviours of emotional healing, putting followers first and behaving ethically had an effect on accommodating, compromising, and collaborating conflict management styles among pastors in selected urban churches in Kenya. The findings provided empirical strength to the practice of servant leadership behaviours for effective interpersonal conflict management. The researcher recommended that leadership training for pastors incorporate the practical applications of servant leadership behaviours for enhanced interpersonal conflict management among pastors.
dc.identifier.issn2321–8916
dc.identifier.urihttps://repo.pacuniversity.ac.ke/handle/123456789/5612
dc.language.isoen
dc.publisherThe International Journa of Business & Management
dc.titleServant Leadership as an Impetus to Conflict Management among Pastors in Selected Urban Churches in Kenya
dc.typeArticle
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