Personal Factors Influencing Volunteer Retention in the Word of Faith Churches in Kenya

Simple item page
dc.contributor.authorRedempta Nthuka Ndambuki
dc.contributor.authorJohn H. Wilson
dc.contributor.authorClare Gakenia Machira
dc.date.accessioned2026-05-29T11:55:33Z
dc.date.available2026-05-29T11:55:33Z
dc.date.issued2026-05-29
dc.description.abstractHigh turnover among volunteers poses a significant obstacle for churches, emphasizing the importance of identifying motivations and expectations that can enhance volunteer engagement. This study addresses the challenge of volunteer retention within churches in Kenya. While leadership's impact on organizational success and growth has been studied extensively, there remained a need to explore how personal factors contribute to volunteer retention. Anchored on Expectancy Theory and Social Exchange Theory, this study sought to fill this gap by examining the nuanced interplay of personal factors and their impact on volunteer retention within the context of Word of Faith Churches in Kenya. The study applied an embedded mixed methods research design. With a population of 3,757 individuals, including regional overseers, local church pastors, and volunteer ministry leaders across 28 regions, a stratified sampling method was employed to ensure representative participation. Data was collected from a sample size of 330 participants distributed across the regions. Data collection utilized structured questionnaires and Key Informant Interviews and analysed using regression analysis and qualitative thematic analysis, respectively. The study found a significant relationship (F (5) = 27.471, p < .001) between economic status, age, motivation, gender, socialization, and volunteer retention, explaining 54.9% of the variance. Motivation emerged as the strongest predictor (β = .316, p < .01), highlighting its pivotal role. Socialization also played a substantial role (β = .479, p < .01), fostering community among volunteers. Economic factors had a significant but smaller influence (β = .186, p = .010), while gender did not significantly affect retention (β = -.133, p = .108). Qualitative insights emphasized intrinsic motivation rooted in personal values and beliefs, influenced by authentic leadership.
dc.identifier.issn2454-6186
dc.identifier.otherhttps://dx.doi.org/10.47772/IJRISS.2025.90400208
dc.identifier.urihttps://repo.pacuniversity.ac.ke/handle/123456789/5601
dc.language.isoen
dc.publisherInternational Journal of Research and Innovation in Social Science
dc.titlePersonal Factors Influencing Volunteer Retention in the Word of Faith Churches in Kenya
dc.typeArticle
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Personal Factors Influencing Volunteer Retention in the Word of Faith Churches in Kenya - Redempta.pdf
Size:
251.08 KB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.69 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
JA-Department of Leadership Studies