Work-Related Stress and its Impact on Job Performance of Married Employees: A Case of Windsor Flower Farm, Thika Sub-County, Kenya
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Date
2017-10
Authors
Mwiti, Purity M
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Publisher
Panafrica Christian University
Abstract
Work related stress is physical and emotional responses which are essentially harmful, and which happen in instances where there is incongruity between the capabilities and resources of the worker and the requirements of the job. The impact of work-related stress on job performance of employees is an area of focus in developed countries but has not been comprehensively studied in the developing countries. This is especially with regard to married employees working in high demanding flower industry. This study investigated the stress levels of married employees, explored factors which have contributed to work related stress among married employees and assessed the effects of work-related stress on the job performance of married employees. The study strategized what can be employed to effectively mitigate the impact of work-related stress on the performance of married employees. The study employed a mixed-method strategy involving mainly a cross sectional descriptive survey research design. Data was collected through a questionnaire administered to 121 married employees. A simple random sampling technique was used in the study. A structured interview schedule was administered to the human resource manager. A document analysis method was used to collect data from the human resource records. Quantitative data was analyzed using SPSS (20). Quantitative data has been presented in form of tables, bar graphs and pie-charts. Qualitative data was grouped and presented in
themes and patterns based on the objectives of the study. The study revealed that work related stress of married employees generally range from moderate to severe. The main factors that have contributed to work-related stress are among others harsh supervision, low basic salaries and poorly defined roles. The effect of work-related stress includes lateness, absenteeism, and alcohol and drug abuse, low morale which lead to poor job performance. It was further established that there is no proper counselling; the management relies on morning prayers and informal discussions as the means of addressing work-related stress among married employees. The study concludes that work-related stress has adversely affected the job performance of married employees at Windsor Flower Farm. The study recommends among others counselling of married employees to help them cope with work related stress which adversely affect their job performance. Poor job performance not only affects the specific industries but also the economy of the nation.
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Keywords
Extent that married employees experience work-related stress,Factors that have contributed to work-related stress among married employees,Strategies to address work-related stress of married employees
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