Authentic leadership, motivation and performance of employees of commercial banks in Kenya
Date
2023-07-25
Authors
Masimane, Bethuel Asieche
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PACU
Abstract
The purpose of this study was to establish the effect of authentic leadership (AL) and motivation on the performance of employees (PE) of commercial banks (CBs) in Kenya. The study established the effect of self-awareness on the PE of commercial banks in Kenya. It established the effect of relational transparency on the PE of commercial banks in Kenya. It found out the effect of balanced processing on the PE of commercial banks in Kenya. The study investigated the effect of internalized moral perspective on the PE of commercial banks in Kenya. It established the moderating effect of motivation on AL and PE of commercial banks in Kenya. The literature review included the antecedents of AL and its four components as the independent variable. The literature also discussed motivation and its components as the moderating factor. The discussion on PE as the dependent variable focused on five performance indicators. The literature review included four theories underpinning the study. Empirical literature considered earlier studies and how they relate to the current study. The study adopted a cross-sectional descriptive research design and a positivist research philosophy. The target population comprised 31,605 employees of 38 CBs in Kenya. The sample size of 395 respondents was identified using proportionate stratified sampling. Reliability and validity of the instrument was tested using Cronbach alpha. Primary data was collected using a structured questionnaire. The 40 respondents who participated in the pilot survey were not included in the actual study. Data was analyzed by the help of Statistical Package for Social Sciences (SPSS) version 28.0.0.0. The findings showed that AL has a statistically significant effect on the PE of commercial banks in Kenya. Motivation also has a statistically significant effect on the relationship between AL and PE of commercial banks in Kenya. These results will help CBs in Kenya to evaluate their AL practices to improve PE. The findings are generalizable to other contexts. The study suggested several recommendations, identified knowledge gaps and highlighted areas of further research to enrich extant literature and add to the body of knowledge in AL studies.
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